Frederik was the chosen. He got the job to coordinate the
introduction of Scrum in the company as a lot of companies started with Scrum
recently and applicants ask for Agile development. Frederik invited a big
consulting company to support him. They did some basic trainings with all employees,
and some were asked to do the Scrum Master certification. Department teams have
been regrouped into Scrum team with a previous project manager as new Product
owner.
The setup was complete, Frederik was promoted to the Agile
coach as he was involved in most of the Agile changes.
Anna, Steve and Martin became Scrum Master and they really
dig into the topic. They cared that the Scrum events are held, did a great job
with facilitating the meetings. The new product owners got their input from
their stake holders within the company, mostly salespersons and other project
manager. It was important that the Scrum team deliver faster to increase
revenue. The company grew in the past years always more than 10%, with Scrum it
should be even more.
The initial retros were filled with a lot of topics and the
workflow within the team was improved. Scrum seems to be shining after some
sprints: daily’s are timeboxed to 15 minutes, sprint planning and retro is
working fine. For the review, stake holders do not attend now as they expect
that the team just deliver in time.
After some month, developer mentioned they have so much to
do now as the team should be self-organized. This slows down the team. At the
same time more and more must have requirements came via the PO to the team.
Then a major release came, and a lot of customers updated
and reported several issues. The product teams had a lot to fix and the feature
pipeline was delayed. Project manager started to have the opinion that Scrum
does not work, they do not get their needed software in time even if they have
a deadline with the customer.
In addition to that the team wants to improve usability and
do some refactoring’s in the software. As this is not related to a certain
revenue, these requests are postponed and the team reduced their job in deliver
requested features.
Scrum does not work ... if you just install Scrum teams
within a Waterfall oriented organization. It needs an Agile environment to get
the full potential otherwise there are always some methodic divides. These break lines are poison for
the company and needs to be addressed. Then Agile can spread and on that any Agile Framework can grow.
Compared to a digital break line in a workflow where you
have first a paper and then a digital workflow, you see this immediately on
introducing the digital workflow. When you change a method, the break lines are
invisible and pop up one after another. Within the team, the retro catches up a
lot of them. But within the organization it gets difficult as a change in
process often comes along with a change of power.
And believe, Agile (and Scrum) works!
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